Warranty & Repair Services Policy

Warranty Coverage

  • Standard Duration: As specified in product descriptions.
  • Coverage Includes:
    • Structural integrity and joints.
    • Upholstery splicing (excludes normal wear).
    • Integrated mechanisms functionality.
  • Upgraded Products: Extended coverage detailed separately.

Warranty Exclusions

Exclusions Details
Normal Wear & Tear Fading, minor cushion changes.
Misuse or Improper Maintenance Spills, sunlight exposure, improper care.
Unauthorized Alterations Modifications or self-repairs.

Warranty Claim Process

  1. Contact Support: Email/Phone within warranty period.
  2. Submit Evidence: Clear photos/videos of products.
  3. Assessment: Claim assessed within 5-7 days.
  4. Resolutions: Report, replacement, or spare parts provided.

Repair Services

  • On-site Repairs: Minor defects handled on-site.
  • Factory Repairs: Major repairs at Bangalore facility, with clear cost communication.
  • Post-Warranty Repairs: Available at additional cost.

Need Assistance?

Email:support@furnezo.com
Phone:+91 9916216668