Delivery & Order Processing Policy

Order Processing & Production

  • Order Reconfirmation: Customers must reconfirm order details.
  • Procurement: Begins within 2 days. If raw materials are unavailable, alternatives offered immediately.
  • Manufacturing Process:
    • Production starts: 3-6 days after confirmation.
    • Duration: 4-5 days.
    • Quality Check: 1 additional day.
  • Pre-Dispatch Verification: Final confirmation call before shipping.

Delivery Timeframes

  • Standard Delivery: 2-3 weeks from dispatch.
  • Peak Season/Delays: May extend up to 6 weeks.
  • Transparency: Real-time communication of timeline adjustments.

Delivery Charges (Bangalore)

Floors Charge
Up to Ground + 2 Floors Free
Ground + 3 to Ground + 4 Floors ₹500 per person
Beyond Ground + 4 Floors ₹250 per additional floor/person

General Conditions & Support

  • Cancellations: Within 24 hours - full refund. Charges apply afterward.
  • Refunds: Processed within 7-10 business days.
  • Tracking & Communication: Email & SMS updates regularly provided.
  • Customer Support: Reach out for any queries.
  • Liability & Amendments: Clearly communicated and documented.